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Privacy Statement

This privacy statement discloses the privacy practices for the Owner's Rental web site.

Information Collection and Use

Owner's Rental is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Owner's Rental collects information from our users at several different points on our website.

Contact Form

We request information from the user on our contact form. Here a user must provide contact information (like name and address). This information is used for the purpose of serving the user's request.


A cookie is a piece of data stored on the user's hard drive containing information about the user. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the users experience will be limited in some areas of our site. For example, the user might not be able to participate in any of our contests or monthly drawings that may take place. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.


In order to use certain parts of this website, a user must first complete a registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide demographic information, and unique identifiers, but encouraged so we can provide a more personalized experience on our site.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.


This web site contains links to other sites. Please be aware that we at Owner's Rental are not responsible for the privacy practices of such other sites. We encourage our users to be aware of this when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.


If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.


If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Owner's Rental will automatically send the friend a one-time email inviting them to visit the site. Owner's Rental does not store this information.


This website takes every precaution to protect our users' information. When users submit sensitive information via the website, that information is protected both online and off-line. When sensative information is requested on our web site, that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. If you are interested to learn more about SSL, Wikipedia's page on the subject is a good place to start. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you have any questions about the security at our website, you can send an email to the web site administrator at .

Special Offers

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email.

Correction/Updating Personal Information:

If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the member information page or by emailing our Customer Support.

Client Information:

Owners Rental will not rent or sell any personal information that you supply to us. It is not our policy to sell, rent or otherwise provide access to any other person or company other than the owner of the RV you decided to rent. Your information will only be provided to the owner of the RV you have chosen to rent once you have completed the rental application and paid the 25% reservation fee. Your privacy is very important to us and we will always take steps to insure your information is safe. Owners Rental requires you to pay 25% of the rental in order to reserve an RV which we will charge to the credit card you provide us with. Your credit card information will never be given to a third party, not even the owner of the RV you have decided to rent. Once we charge the 25% to your credit card we will always delete any information regarding the credit card you have provided to Owners Rental. This information will be deleted the rental application (reservation form) before we send a copy of the rental application (reservation form) to the owner of the RV you have chosen to rent. Your credit card information will only be used by Owners Rental of Phoenix to charge the 25% of the rental to reserve the RV and will not be used for any other reason. Please know that we will do everything possible to keep all of your information safe and we have never, nor will we ever sell or rent any of the information you have provided to us.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our web site so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.